Refund policy

Immediately upon receiving your shipment, please verify contents against the packing list. If you suspect that your shipment is incorrect, or missing parts, please notify us immediately. Should you have a problem with one of our products during the warranty period, please contact us to receive a Return Authorization Number. Returns without an authorization # will not be accepted. Customer is responsible for shipping both ways. A pre-paid set up fee for larger exhibits may be required. Upon inspection and verification of warranty coverage, we will refund the set-up fee and make necessary repairs or replace the product.